Ninggrum, Astrid Sulastia, AND Purnama, Ita. " PENGARUH KUALITAS PELAYANAN, KEPUASAN PELANGGAN DAN NILAI PELANGGAN DALAM MENINGKATKAN LOYALITAS PELANGGAN PADA PO.TITIAN MAS CABANG BIMA THE EFFECT OF SERVICE QUALITY, CUSTOMER SATISFACTION AND CUSTOMER VALUE IN INCREASING CUSTOMER LOYALTY AT PO.TITIAN MAS BIMA BRANCH" JURNAL DIMENSI [Online], Volume 10 Number 3 (22 October 2021)